How to make a deposit with American Express
American Express bank offers separate accounts for cards and savings. The two can be linked so the user can use funds from their savings account through the credit card details without login in and out every time. Depositing money with American Express at a lottery site online is as simple as using any credit card.
The process is similar to purchasing goods and services from an eCommerce site with popular payment methods like MasterCard or Visa. Online lottery players who prefer mobile devices don't encounter any issues. Here's how to do it.
- Log in to the online lottery site with the registered username and password
- Go to My Account and click Cashier/Payments
- Open the Deposit tab and select the American Express from the drop-down list of deposit methods
- Add the AmEx card number
- Specify the country where the lottery site operates from
- Enter the deposit amount
- Follow on-screen instructions (2-Factor verification and OTP prompts)
- Confirm the payment and wait a few seconds
As long as there're enough funds in the AmEx account, the deposit will be moved immediately to the respective online lotto account. A funded lotto account can participate in real-money lottery jackpots and other games. Some lottery sites have relatively low deposit limits, such as $10. American Express credit card holders are lucky because the company does not impose a maximum transfer limit for the cards.
Online lottery players who like purchasing numerous tickets or placing large bets are free to load their accounts with any amount. Furthermore, AmEx is against lottery sites charging transaction fees, so all American Express deposits are free of charge.
How to make a withdrawal with American Express
As with deposits, lottery payouts with American Express are straightforward. Lotto players can conveniently cash out via mobile with no problem. The withdrawal process goes as follows:
- Visit the payout page at the online lottery site
- Among the available payment methods, select American Express
- Enter the winnings to cash out
- Since AmEx was already used for depositing, there's no need to fill in the card details
- Verify the transfer and submit the details for approval by the lottery provider
The transfer is not as instant as making a deposit but is relatively faster than most credit card withdrawals. Once the lotto site has approved the request, it may take about 72 hours for the money to reach the winner.
Depending on the card in use, America Express charges the merchant (the lottery site in this case) 2.5% to 3.5% of the transaction amount. But the company doesn't charge the customer (lotto player). If the player pays any withdrawal charges, that would be a decision from the lottery site and not AmEx.
Depending on the player's bank, AmEx may be unavailable for withdrawal of lottery winnings. It is imperative to consult with the bank before cashing out at an American Express lottery site online.
Examples of banks and credit unions that offer AmEx cards include the American Express Bank, U.S. Bank, Navy Federal, USAA, Wells Fargo, etc. AmEx cards are rarely issued by third-party since American Express is both a card network and a card issuer. Still, the company is in partnership with other credit card companies, so it's possible to obtain an AmEx card from other financial institutions.
Safety and security at American Express
American Express has been around for almost two centuries and enjoys a great reputation among customers, meaning it is a trustworthy service. Online lottery transactions with AmEx are considered some of the safest.
The company follows heavy security measures and requires all their merchants to follow suit. The funds never get lost during transfer; hence, users hardly experience money issues being deducted from their cards and not reaching the lottery site.
The online lottery website might seem scary for players who are wary of data safety when interacting online. But the American Express has invested in top-notch security to ensure that any threats from third parties are thwarted before they do any harm. Their consumer protection scheme ensures that monetary losses exceeding $50 resulting from card theft are reimbursed.
American Express employs encryption technology to safeguard online accounts that secure consumers' personally identifiable data. Automatic time-out is enabled on the user account if it has been inactive for 10 minutes.
This means no unauthorized user can access the account even if they use a public computer or leave their device unattended. For any changes to the login details like the password, AmEx will send a confirmation email to ensure that the request is coming from the authorized user.
American Express customer support options
At American Express, users expect to find answers and have their expectations met through:
- Live chat
- Help center's search engine
When chatting with an online agent, customers must log in with their user ID. This feature is more suited to urgent matters. Alternatively, customers can use the telephone numbers listed on the Contact Us page. Each line is designed for specific services like card applications and payments. Some hotlines work at specific times, while others are reachable 24/7.
Customers looking for detailed assistance and willing to wait a few days are free to write mail through one of the three addresses provided. It is worth noting that AmEx cards have a phone number on their backs. Cardholders can dial these numbers anytime.
Lastly, American Express offers a help center, which is the main information hub for answering commonly asked questions. Here, customers will find helpful guidelines on card replacement, credit score, payment disputes, and account opening.
About the author
Ethan Williams, a lively 24-year-old lad from the UK, brilliantly fuses his passion for online casinos with top-notch English localisation, creating bespoke casino guides for Britain's keen gaming lot.